Solved: Deskjet 3635 driver installation problem - HP Support Community - 7572185

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Deskjet 3635 driver installation problem

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HP Recommended

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Product: deskjet 3635

Operating System: Microsoft Windows 10 (64-bit)

I am having problems reinstalling deskjet 3635 drivers on my windows 10 64 bit laptop. No matter how many time I install and uninstall, the results always ends up with a printer listed in windows Printers & Scanners as:

HP408BXXXXX (HP DeskJet 3630 series)

Driver is unavailable

I have followed some of the suggestions listed in this community but the results is still as above.

1 ACCEPTED SOLUTION

Accepted Solutions

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HP Recommended

HP Recommended

Welcome to HP support community.

Did you uninstall the printer driver from root level?

If not, follow the below steps:

Perform root level uninstallation to remove all the printer related software's.

In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
Select OK.
Remove all instances of the same.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Restart the PC again.

Download and install printer full feature driver

Click here to download the driver

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1

42,355 2,648 2,069

1,457

HP Recommended

HP Recommended

Welcome to HP support community.

Did you uninstall the printer driver from root level?

If not, follow the below steps:

Perform root level uninstallation to remove all the printer related software's.

In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
Select OK.
Remove all instances of the same.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Restart the PC again.

Download and install printer full feature driver

Click here to download the driver

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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