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‎04-20-2010 01:47 PM

HP Recommended

Just upgraded to Windows 7 64bit and my HP 970CSE refuses to work with it. I suspect the driver. It

was working fine with XP Pro.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2010 02:04 PM - last edited on ‎04-18-2016 11:33 AM by HP Administrator

HP Recommended

try and follow this document let me know if this helps

 

http://support.hp.com/us-en/document/c01874792

I was an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**

View solution in original post

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5 REPLIES 5

‎04-20-2010 02:04 PM - last edited on ‎04-18-2016 11:33 AM by HP Administrator

HP Recommended

try and follow this document let me know if this helps

 

http://support.hp.com/us-en/document/c01874792

I was an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**
Was this reply helpful? Yes No

‎04-20-2010 04:47 PM

HP Recommended

Doesn't help. When I select print, it sends a command to the printer and the printer does nothing. The printer won't even turn

on. I have to turn it on manually. It worked perfect with XP Pro, so I suspect the driver Windows 7 selects is no good.

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‎04-20-2010 05:06 PM

HP Recommended

Disconnected the printer, removed the printer along with the driver in the control pannel. Reconnected the printer and turned it on. It reloaded the driver and I printed a test page and IT WORKS!!!! Thanks for your help!!!

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‎03-20-2011 10:10 AM - last edited on ‎04-18-2016 12:42 PM by HP Administrator

HP Recommended

I tried all the steps listed above.  Still no help. Tried the 'manual install method'.  Doesn't work because  Windows cannot find the HP 970CSE driver online and the printer does not show up in my 'Add Printer' drop down list.  I tried the 'manual install' method as described here, http://support.hp.com/us-en/document/c01796821  but my 970CSE printer does not appear in the dropdown list of printers!  Just did a 'Windows update' as well.  I am running 64-bit Windows 7 Enterprise on a brand new T410 Lenovo laptop.  So, I am stuck

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‎07-21-2016 09:27 PM

HP Recommended

The reference only gets me an error message.  I need help!  I need to downmload the appropriate drivers for my HP printers.  How do I get this done?

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