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HP Deskjet F380 All-in-One Printer

Hello,

 

I need help finding driver for printer on Windows 11.  There's nothing available on HP website.

 

I have two new computers. One I was able to somehow get working and the other I could not. The successful one shows the following information.

 

Driver Name: pmms013.inf

Class Guide: *long list of numbers and letters*; can retrive if helpful.

Driver Version: 10.0.22000.1

Driver Provider: Microsoft

Driver Section: MS_GENERICPRINT

 

Does anyone know where I can find this driver so that I can download it on my other computer?  Are there other printers that use this driver that on the HPO website?

1 REPLY 1
HP Recommended

Hi @mpaula74 

Please try the driver download from the next link,

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.