• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-29-2018 11:10 PM

HP Recommended
Product: Deskjet F380 all in one
Operating System: macOS 10.13 High Sierra

I am just about to install the driver to my HP F380 with my Macbook version 10.13, is there no support for this? So it mean I have to buy a new printer ? 😞

3 people had the same question
1 REPLY 1

‎01-31-2018 04:42 AM

HP Recommended

@pernilla

 

Welcome to HP Support Forums. 🙂 

 

Thank you for posting on HP Forums, MKazi is at your service. 

 

I understand that you have an HP Deskjet F380 All-in-One Printer and would like to install it on Mac 10.13 High Sierra operating system.

 

You are right, there are no drivers available for the Mac 10.13 as this is an old printer.  However, there is a workaround that can be attempted and it should help in making the printer work with Mac OS 10.13.

 

I suggest you to reset the printing system in Mac OS: http://hp.care/2nAPYVU

 

In case the printer does not get installed after resetting the printing system then we can download and run the HP Easy Start program. This program will search and install the most compatible drivers for your printer. 

 

I genuinely hope this information helps without hassles and the unit works great. Let me know. Good luck! 🙂

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.