• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎12-05-2024 05:00 PM

HP Recommended
Product: HP Deskjet F380 All-in-One Printer

I was given a used HP Deskjet F380 printer without any instruction on how to install drivers on my computer. I plugged it into my MacBook and attempted to print a page, but no ink was on it when it finished. Just the plain white piece of paper that I put in there. The printer doesn't show any errors or that it is out of ink. Everything is normal besides the blank paper.

1 REPLY 1

‎12-05-2024 06:27 PM

HP Recommended

Hi @gracierichard00 

Maybe the ink is dry inside the cartridge, follow steps from the next video to clean cartridges:

>> https://www.youtube.com/watch?v=U3dp1T7tr4M&ab_channel=DTMPrint

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.