Desktop App for HP Scanner

[Grayham127]

I have just installed the new Printer Software and it deleted all my old apps including the one I used for Scanning (a picture of a scanner). I can access the scan function by opening HP Smart but it is a pain when I used to be able to click once and there it was.

Is this what I have to put up with now or is there a way of getting a one click app just for the scanner?

[Jay_G24]

Hi @Grayham127

Welcome to the HP Support Community. I'd be happy to assist you

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

While you respond to that, here's what you need to do:

• Click the Search icon on your operating system, type Scan into the search bar,
• from the shown results right-click on Scan To and select Open File Location.
• Right-click on Scanto.exe and select Send to > Desktop,
• it will create a shortcut for the scanning software on your desktop.

If you don't have a software, please install the full-feature drivers for your printer from software and drivers page

Hope this helps! Keep me posted. 

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