Solved: Different Model Numbers - HP Support Community

tubaozi · ‎09-22-2019

Hi,

I've the above printer when prints out the Printer Status Report, the information for Model Name is stated as,

Model Name: HP Officejet Pro 8500 A909g.

Why the discrepancy?

How to go about changing it to the correct number?

ShlomiL · ‎09-22-2019

hi,

A such would likely occur due to a hardware failure, this is not something repairable unless sending the printer to a repair center, and would not likely be much afforable to repair, a such will likely require to replace the main printer board which can be quite costy.

Shlomi

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ShlomiL · ‎09-22-2019

hi,

A such would likely occur due to a hardware failure, this is not something repairable unless sending the printer to a repair center, and would not likely be much afforable to repair, a such will likely require to replace the main printer board which can be quite costy.

Shlomi

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

tubaozi · ‎09-24-2019

So, the main board is the culprit.

Thanks

Different Model Numbers

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