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‎09-14-2020 05:34 AM

HP Recommended
Product: HP PhotoSmart C4200 all-in-one software
Operating System: macOS 10.15 Catalina

Taking forever to download software for C4200 printer from HP website to new iMac.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2020 05:06 PM

HP Recommended

@gfhfish, Welcome to HP Support Community!

 

I see that you have issues in downloading the printer driver, follow the steps below-

 

Ensure the connectivity is stable.

Try a different browser.

If you have any antivirus/security software installed, disable and try downloading again.

 

Here is the link to download - https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/ASU/HPPrinterDrivers5.1.dm...

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-16-2020 05:06 PM

HP Recommended

@gfhfish, Welcome to HP Support Community!

 

I see that you have issues in downloading the printer driver, follow the steps below-

 

Ensure the connectivity is stable.

Try a different browser.

If you have any antivirus/security software installed, disable and try downloading again.

 

Here is the link to download - https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/ASU/HPPrinterDrivers5.1.dm...

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No

‎09-17-2020 06:40 AM

HP Recommended

Used Chrome instead of Safari. Thanks

Was this reply helpful? Yes No

‎09-17-2020 10:36 AM

HP Recommended

@gfhfish

 

That's great 🙂

 

Let me know if you need any further assistance.

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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