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HP DeskJet 2720e All-in-One Printer

After a firmware update printer always prints Device Update Report which consumes paper and ink. I don't want the printer to print it automatically after every update. I couldn't find an option in the settings on how to disable this. Can you please help? I don't want to disable the automatic update since I don't want to lose the most up-to-date fw. I just want the printer to stop printing unwanted color- and paper-wasting pages.

1 REPLY 1
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Hi @Adamkito,

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Keep me posted and have a great day ahead! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping.

Rainbow23 - HP Support.
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