Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
c480fn
Microsoft Windows 10 (64-bit)

Hi,

since HP took over samsung printing, they are not properly updating the software.

Some questions

1) samsung easy capture manager, can not be uninstalled (nothing in control panel, nothing in the software itself), it always starts with the printer manager, but it messes up with my other capturing software. so I want it gone (you know, when it was still samsung, it was possible to uninstall, not install, or just disable it)

2) the easy printer manager the same issue... first it is automaticaly started with windows, yet it is not in the win10 autostart "manager", I can not change the installation through control panel and there is no setting in the software itself (as it used to be ... lol HP you realy screwed up).

Hope someone can help. Thx

Jan

1 REPLY 1
HP Recommended

gues I just solved the capture manager problem myself, uninstall samsung printer software and there the first step is to seleted all software that shall be uninstalled and the first was capture manager. ok at least that worked.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.