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Locked

‎04-18-2022 02:59 PM

HP Recommended
Product: HP ENVY Pro 6432 All-in-One Printer
Operating System: macOS 12.0 Monterey

Do not have setup cartridges, will not allow me to complete setup without them

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-21-2022 03:46 PM

HP Recommended

@Kenley

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I have sent you a private message with a set of instructions to perform a reset to bypass the use of setup inks. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-21-2022 03:46 PM

HP Recommended

@Kenley

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I have sent you a private message with a set of instructions to perform a reset to bypass the use of setup inks. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎04-22-2022 12:07 AM

HP Recommended
  • Sorry can’t find message
Was this reply helpful? Yes No
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