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HP Recommended
HP ENVY Pro 6455 All-in-One Printer
Microsoft Windows 11

In order to do two-sided scanning, since HP Smart won't do it, I understand that need to install HP Universal Scan - Full Feature Software and Driver.  I downloaded it, and during the installation process they ask me to connect the printer to my internet router via a wired connection.  Is this a REQUIREMENT or can I somehow use this driver with the WiFi connection that works well for everything else?  Thanks for any help you can offer me.

1 REPLY 1
HP Recommended

No, but

here's what you need to do:

  1. Uninstall HP printer software, and then remove the printer from your Devices list. 
  2. the printer must be disconnected from the computer, i.e. disable WiFi, disconnect LAN and/or USB cable.
  3. Restart the PC
  4. Close all programs
  5. download only this complete package: HP Universal Scan - Full Feature Software and Driver 
  6. Close all programs
  7. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE,
    File name: Full_Webpack-51.8.5837-SJ0001_Full_Webpack.exe (411.1 MB)
  8. The installation was completed successfully, now you must ...
  9. Restart the System again
  10. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

 

 Hope this helps! Keep me posted.
Andr-1611

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