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HP ENVY 5540 All-in-One Printer

I use the copy feature to select information then the print option and it used to come up with most of it on one page.  Recently it is breaking into 2 pages and I can't figure out how to fix that?  Please let me know where I should be asking this question.  I don't have any issue with my printer, just wondering if HP updates and changes printing options like the one I'm experiencing.  Thank you.

2 REPLIES 2
HP Recommended

Hi @GramMary,

 

Welcome to the HP Support Community

 

I'd like to help!

 

To assist better-

 

1) Are you able to make copies?

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

 

Keep me posted.

HP Recommended

For the time being I'm not having an issue.  When it starts again I will be aware of taking down more details before I contact you again.  Thank you for your response.

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