Does not print

[HalBeas]

My ink is low but shows ok I get blank pages on both copy and print modes

[Raj1788]

@HalBeas,

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

To provide you with an accurate solution, I'll need a few more details:

Are you using genuine HP ink cartridge?

Did you try with a different ink cartridge?

Clean the ink cartridges

Cleaning the ink cartridges can improve print quality. Clean the ink cartridges from the printer control panel, then evaluate the results.

note:

To avoid issues that require cleaning, always turn the printer off with the Power button.

1. Make sure to load the input tray with plain, white paper.

2. On the printer control panel, swipe the display to the left, then touch Setup.

3. Touch Tools, then touch Clean Cartridges.

   The printer prints a Print Quality Diagnostic report.

   

4. Examine the print quality on the Print Quality Diagnostic report.

   • If the print quality is acceptable, click No. You can stop troubleshooting.

   • If the print quality is unacceptable, click Yes when prompted to perform the next level of cleaning.

Use this link: https://support.hp.com/in-en/product/hp-envy-4520-all-in-one-printer-series/5447920/document/c047184... for your reference.

If the issue persists, replace the cartridge and check if it works.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)