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‎02-03-2018 04:57 AM

HP Recommended
Product: HP 8620 Printer, copier, scanner
Operating System: Microsoft Windows 10 (64-bit)

Need to install ready driver software from laptop. Downloaded correct version from HP Printer Driver site. Tried to do wirelessly when I was sure printer is on my network ok.  Went thru install sequence, got error message it would not install.  Now, want to try via ethernet from laptop to printer but can't locate ethernet port on printer.  Any help much appreciated.   

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-03-2018 05:11 AM

HP Recommended

Hi,

The ethernet port is the 3rd port from the bottom at the back of your printer, right above the USB port..

 

It may be covered with a Yellow cover if you haven't removed it..

 

1.JPG



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎02-03-2018 05:11 AM

HP Recommended

Hi,

The ethernet port is the 3rd port from the bottom at the back of your printer, right above the USB port..

 

It may be covered with a Yellow cover if you haven't removed it..

 

1.JPG



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎02-03-2018 07:48 AM

HP Recommended
Thanks so much...found it.
Was this reply helpful? Yes No
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