Does the HP app replace the Officejet pro 8610 app

[lucabrats1]

After updating the HP Officejet Pro 8610 Driver Update, my HP 8610 Application no longer functioned. I updated my windows OS to the latest version. I downloaded the HP Officejet Pro 8610 e-All-in-One Printer application.  The application would not complete the install because it failed to wireless connect with the printer. I manually specified the IP address of the printer and it failed numerous times. Tried to reboot computer, wireless router and printer a several times. Still failed to connect. The HP app seems to work.  The HP App appears to work. Did the HP App replace the HP Officejet Pro 8610 e-All-in-One Printer application? Or can someone help troubleshoot the HP Officejet Pro 8610 e-All-in-One Printer application.

Thanks, 

Frank

[Echo_Lake]

@lucabrats1

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

• If the issue continues, uninstall and reinstall printer Basic drivers from the link: Click here
• If the issue still continues, install using Using the Windows Built-in Print Driver: Click here

And, also click here: https://support.hp.com/us-en/document/c04675142 to know more about how to  Install and Use the HP Smart App (Windows 10)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.