Does this app work for anyone? Been trying for days to get it working and no luck. Done all the ts

[Toned4]

App is not working and I have done all troubleshooting.i can not even get it to download.This is 4th of trying and been at it for 3 hrs just today 

[TheHelper0007]

Hi @Toned4,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I can understand how incredibly frustrating it must be to spend so much time trying to get the app to work without success. You’ve put in a lot of effort, and I’d love to help you figure this out so you can finally get it running.

1. Restart Your Computer

• A simple restart can resolve temporary glitches.

2. Check Your Internet Connection

• Ensure you have a stable and fast internet connection.
• Try switching to a different network (e.g., mobile hotspot) to see if the issue is network-related.

3. Run Windows Troubleshooters

• Go to Settings > System > Troubleshoot > Other Troubleshooters.
• Run the Windows Store Apps and Internet Connections troubleshooters.

4. Free Up Storage Space

• Check if your device has enough storage by going to Settings > Storage.
• Delete unnecessary files or programs if space is low.

5. Check Windows Update

• Ensure Windows is fully updated:
  • Go to Settings > Windows Update > Check for Updates.

6. Disable Antivirus/Firewall Temporarily

• Some security software may block downloads or installations.
• Temporarily disable your antivirus/firewall and try downloading again.

7. Download from a Different Source

• If downloading from a website, try an official alternative source (e.g., Microsoft Store).

8. Check for Corrupt System Files

• Open Command Prompt as Administrator and run: sfc /scannow
• Restart your PC after the scan completes.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

darkmaniac0007

HP Support