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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Don't have access to setup cartridges

Create an account on the HP Community to personalize your profile and ask a question
01-29-2024 07:01 PM
So I got two problems!
First, It's been a while since I last used my Hp Printer, I'm setting it up again ad it's asking for the setup cartridges which I do not have anymore. Is there a way to bypass it? Everything I find is private messages from HP support agents which I cannot access since they are private.
Also, the setup won't accept my original printer's PIN, for some reason it says that It's incorrect. Anyway to fix this as well? Already tried deleting and reinstalling HP Smart APP.
Solved! Go to Solution.
Accepted Solutions
01-30-2024 12:13 AM
Hi @Marcus_2550
Follow the steps that shows in the next link,
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
01-30-2024 12:13 AM
Hi @Marcus_2550
Follow the steps that shows in the next link,
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.