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HP Recommended
Deskjet 4158e All-in-One Printer
Microsoft Windows 11

So I got two problems!

First, It's been a while since I last used my Hp Printer, I'm setting it up again ad it's asking for the setup cartridges which I do not have anymore. Is there a way to bypass it? Everything I find is private messages from HP support agents which I cannot access since they are private.

Also, the setup won't accept my original printer's PIN, for some reason it says that It's incorrect. Anyway to fix this as well? Already tried deleting and reinstalling HP Smart APP.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Marcus_2550 

Follow the steps that shows in the next link, 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.
dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Marcus_2550 

Follow the steps that shows in the next link, 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.
dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.