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HP Recommended
Officejet Pro 6830
Microsoft Windows 10 (64-bit)

Hello! I don't know login and password for HP Officejet Pro 6830 e-All-in-One Embedded Web Server (EWS).

Maybe I forgot it, or maybe EWS have default login/password.

I am administrator. What can I do? 

1 REPLY 1
HP Recommended

@wellloy, Welcome to HP Support Community!

 

Try to reconfigure the wireless settings on the printer-

Access the Wireless Setup Wizard through the printer control panel to establish a wireless connection between your printer and network.

  1. From the home screen of your printer control panel, touch the Wireless icon 

  2. Touch the Setup icon 

  3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

  4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

    The printer searches for available networks.

  5. Touch the name of your wireless network.

  6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

  7. Type the WEP or WPA key (network password), and then touch Done.

    If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Now, try to login to the EWS page. If the issue persists, the only option is to completely reset the printer.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.