Don't print

[Igor72]

Hi. Mi hp office jet 3833 don't print

Don't see any errors 

Ink is full 

[Nal_NR]

Hi @Igor72,

Welcome to the HP Support Community. 

I understand that you are facing issues with printing.  I'd like to help!

I'd suggest you try restarting the print spooler - 

1. Turn off the printer using the power button.
2. Search Windows for run, and click the Run Windows application in the list of results.
3. Type services.msc in the Run window, and then press Enter on the keyboard.
The Services menu opens.
4. Right-click Print Spooler and select Stop.
5. After the service has been stopped, close the service window and use Windows Explorer to browse to C:\Windows\System32\Spool\PRINTERS.
6. Delete all files inside the PRINTERS folder.
7. Restart your computer.
8. Turn on your printer.

Try the remaining steps to uninstall and reinstall the driver. 

Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[Nal_NR]

Hi @Igor72,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!