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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Double sided printing in Windows 10

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11-07-2016 09:14 AM
Duplex priniting option is available on windows 7 devices but not with the new windows 10 laptop. I have installed an updated printer driver but it appears that the double sided printing option is still missing (see above).
I was wondering whether there are newer driver/extra software required to regain this function?
Many thanks.
Solved! Go to Solution.
Accepted Solutions
11-09-2016 05:35 AM
From your images, it seems that your printer model is a DeskJet 2540 printer (I know little about such devices - my expertise is with business-class laser printers).
The specification sheet for this printer shows:
i.e. the device does not have a physical duplex unit, so it can't perform automatic duplexing, and this is why there is no relevant installable option.
It can only do manual duplexing (where one side of each page is printed, the sheets removed from the output bin and placed back in the input tray, then the other side of each page is printed on the reverse).
This manual duplexing depends on it being supported by the application and printer driver.
From your images, it seems that you are using a "DeskJet 2540 Series Class Driver".
I think that many of these "Class" drivers are 'bare-bones mimimal function", which is probably why you cannot find a duplex feature.
Your only option is probably to check to see if there is a different (non-Class) driver available for your operating system version.
11-08-2016 06:33 AM
The 'automatic discovery' feature used by some drivers on installation (or update) doesn't always work; ensure that the driver knows that a duplex unit is present on the printer (assuming that one is):
- For the printer instance in question, bring up the Printer properties dialogue.
- Select the Device settings tab.
- Ensure that the duplex unit is set to Installed rather than Not installed.
You'll probably need to be logged in with administrator credentials in order to change the device settings.
11-09-2016 05:35 AM
From your images, it seems that your printer model is a DeskJet 2540 printer (I know little about such devices - my expertise is with business-class laser printers).
The specification sheet for this printer shows:
i.e. the device does not have a physical duplex unit, so it can't perform automatic duplexing, and this is why there is no relevant installable option.
It can only do manual duplexing (where one side of each page is printed, the sheets removed from the output bin and placed back in the input tray, then the other side of each page is printed on the reverse).
This manual duplexing depends on it being supported by the application and printer driver.
From your images, it seems that you are using a "DeskJet 2540 Series Class Driver".
I think that many of these "Class" drivers are 'bare-bones mimimal function", which is probably why you cannot find a duplex feature.
Your only option is probably to check to see if there is a different (non-Class) driver available for your operating system version.