Double sided printing

[stksx]

My HP Envy 4524 has just stopped double sided printing automatically.

The only option it ofers me in the printer set up software is for manual only double sided printing.

How can I get automateic double sided printing back?

[A_Gayathri]

Hi @stksx,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue the issue you're experiencing with your HP ENVY 4524 All-in-One Printer not offering automatic double-sided printing can often be resolved by checking and adjusting a few settings on your computer and printer. 

Here are steps you can follow to troubleshoot and fix this issue:

Step 1: Check Printer Settings

1. Restart Printer: Turn off the printer, unplug it, wait for a minute, then plug it back in and turn it on.
2. Check for Updates: Ensure your printer firmware is up-to-date by checking for updates on the HP support website.

Step 2: Update Printer Drivers Uninstall Old Drivers: Software and Drivers for HP ENVY 4524 All-in-One Printer

• On Windows: Go to Control Panel > Devices and Printers. Right-click on your printer and select Remove device.
• On macOS: Go to System Preferences > Printers & Scanners. Select your printer and click the - button to remove it.

Install Latest Drivers:

• Download and install the latest drivers from the HP Support website.

Step 3: Configure Printer Preferences

Windows:

• Go to Control Panel > Devices and Printers.
• Right-click on your HP ENVY 4524 printer and select Printing preferences.
• Look for a tab or section labeled Finishing or Features.
• Ensure that Print on both sides (Duplex) is set to Automatically.

macOS:

• Go to System Preferences > Printers & Scanners.
• Select your printer and click Options & Supplies.
• Go to the Driver tab and make sure Duplex Unit is checked.
• When printing a document, make sure to select Two-Sided printing in the print dialog box.

Step 4: Check Printer Firmware

1. Ensure your printer firmware is up-to-date. You can check this through the HP Smart app or directly from the printer’s control panel. Update the firmware on an HP printer

Step 5: Reset Printer Settings

1. Factory Reset:
   • On the printer’s control panel, go to Setup > Printer Maintenance > Restore > Restore Factory Defaults.
   • Confirm and wait for the printer to restart.

Step 6: Application-Specific Settings

1. Word, PDF, etc.:
   • When printing from specific applications like Microsoft Word or Adobe Acrobat, ensure that Double-Sided Printing is enabled in the print settings.

Refer to this document: HP ENVY 4524 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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