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‎01-02-2022 05:01 AM - edited ‎01-02-2022 05:42 AM

HP Recommended
Product: Color jet printer M281FDW
Operating System: Microsoft Windows 10 (64-bit)

My hp printer colorjet pro mfp M281FDW had a firmware upgrade 20211109, which now disallowed 3rd party toner cartridges.

How can I reset or downgrade to earlier firmware ? My PC uses windows 10 OS.

 

Urgent advice please.

Category:
1 person had the same question
1 REPLY 1

‎01-05-2022 02:45 PM - edited ‎01-06-2022 01:36 AM

HP Recommended

@Michael_KW

 

Welcome to the HP support community.

 

I understand that you are unable to use third-party cartridges.  

HP printers are designed to work with original HP ink and toner cartridges. As is standard in the printing business, HP printers use a process to authenticate cartridges. In certain HP printers, this authentication process includes dynamic security measures. Dynamic security relies on the printer’s ability to communicate with the security chips or electronic circuitry on the cartridges. HP uses dynamic security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property.

 

Refer to this HP document for more assistance:- click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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