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‎06-24-2020 01:24 AM

HP Recommended
Product: HP Deskjet ink advantage 3525
Operating System: Microsoft Windows 8.1 (32-bit)

I'm trying to download HP Photo Creations for the first time and I don't know how. If I try to download it, on the screen appear error message with error code DDC0005. What can I do?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-29-2020 08:39 AM

HP Recommended

@Gorgia Welcome to HP Community!

 

I understand that you are unable to download the HP photo creations.

 

HP Photo Creations program has retired since November 30, 2019. The software no longer runs after that date.

 

Over the last several years, HP has worked diligently to make it easier to print from desktop and mobile. After November 30, 2019, please use the built-in apps for Windows, macOS, and your mobile devices for the majority of your printing needs. You can also install the HP Smart app to manage your printer and access solutions designed to increase your productivity and creativity. HP Smart is available for Windows, Mac, iOS, and Android devices. HP Smart is a free download at https://123.hp.com

 

Please refer to the below link.

 

https://www8.hp.com/us/en/ads/print-projects/photo-creations/retire.html

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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1 REPLY 1

‎06-29-2020 08:39 AM

HP Recommended

@Gorgia Welcome to HP Community!

 

I understand that you are unable to download the HP photo creations.

 

HP Photo Creations program has retired since November 30, 2019. The software no longer runs after that date.

 

Over the last several years, HP has worked diligently to make it easier to print from desktop and mobile. After November 30, 2019, please use the built-in apps for Windows, macOS, and your mobile devices for the majority of your printing needs. You can also install the HP Smart app to manage your printer and access solutions designed to increase your productivity and creativity. HP Smart is available for Windows, Mac, iOS, and Android devices. HP Smart is a free download at https://123.hp.com

 

Please refer to the below link.

 

https://www8.hp.com/us/en/ads/print-projects/photo-creations/retire.html

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

1 person found this reply helpful
Was this reply helpful? Yes No
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