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Locked

‎07-16-2017 08:48 AM

HP Recommended
Product: HP 8600 office jet Pro +
Operating System: Microsoft Windows 10 (64-bit)

Want just the download URL without all the instructions. Keep getting 3rd part downloads that are suspicious.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-16-2017 09:25 AM - last edited on ‎06-24-2025 11:46 AM by Moderator

HP Recommended

Hi,

Thanks for using the HP Forums. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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2 REPLIES 2

‎07-16-2017 09:25 AM - last edited on ‎06-24-2025 11:46 AM by Moderator

HP Recommended

Hi,

Thanks for using the HP Forums. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎11-28-2019 12:04 AM

HP Recommended

Model D2660; printer stopped printing even though it shows my black ink (HP60) level 3/4 full? It also keeps telling me printer is ready to use? Any help would be appreciated. John

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