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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Download Print and Scan Doctor 5

Create an account on the HP Community to personalize your profile and ask a question
07-16-2017 08:48 AM
Want just the download URL without all the instructions. Keep getting 3rd part downloads that are suspicious.
Solved! Go to Solution.
Accepted Solutions
07-16-2017 09:25 AM
Hi,
Thanks for using the HP Forums. Can you try the following:
Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
07-16-2017 09:25 AM
Hi,
Thanks for using the HP Forums. Can you try the following:
Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"