• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Does anyone know where I can download the standalone driver package for my OJPro 9125e? It seems every other series has an entry "Installation Software and Full/Basic Driver-Supports print and scan functionality only (1)" except this one under driver support downloads. Please let me know if anyone knows where to find this, please. Thanks!

3 REPLIES 3
HP Recommended

Hi @Twilkin70,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'd be happy to help. To make sure I point you to the correct software, could you please let me know whether you're using Windows or macOS?
 

If you're using Windows, the drivers and software for the HP OfficeJet Pro 9125e are available from the official HP support page for the OfficeJet Pro 9125e series. You can download the available Windows drivers and software from the following link: HP OfficeJet Pro 9125e All-in-One Printer Software and Driver Downloads | HP® Support

 

If you're using macOS, please let me know which version of macOS is installed on your Mac. The downloads and installation method may differ depending on the macOS version.
 

Once you've confirmed your operating system, if you're still unable to find the driver package or encounter any issues during installation, let us know, and we'll be happy to guide you further.

 

I hope this helps.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

HP Recommended

Thanks, VTG!

  I am using Windows 11 and have been to the site you posted. Unfortunately, this computer does not have access to the internet. It is strange that all the other OJP series have the basic driver package available. For example, "https://support.hp.com/us-en/drivers/hp-officejet-pro-9010e-all-in-one-printer-series/38023430" under the heading "Installation Software and Full/Basic Driver-Supports print and scan functionality only (1)". This is the only series I have found that does not have this available. Can someone send me the package or maybe update the web site, so it is available? Any help would be greatly appreciated!

HP Recommended

Hi @Twilkin70,

I understand what you're referring to. Since you're able to access the HP support page, could you please confirm whether you're viewing it from a different computer that has internet access, or is the Windows 11 PC connected to the internet only for browsing but not for downloading?
 

The reason I ask is that the driver page I shared uses HP's driver detection. If you enter your printer's serial number on that page, it will display the drivers and software available specifically for your HP OfficeJet Pro 9125e.
 

If the Windows 11 computer where you're installing the printer does not have internet access, the recommended approach would be to:

  1. Use another computer with internet access (for example, a friend's or family member's PC).
  2. Open the HP driver page that was shared.
  3. Download the available driver package to a USB flash drive.
  4. Copy the installer to your Windows 11 computer and run it locally.

Regarding the Basic Driver package, I understand your concern. Some HP OfficeJet Pro series have a separate "Installation Software and Full/Basic Driver" download listed, while others do not. For the HP OfficeJet Pro 9125e, HP currently provides the driver packages that are published on the official support page, and there isn't a separate standalone Basic Driver package available for download at this time.
 

If you're looking for a specific offline installer that isn't listed on the support page, please let me know.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.