Downloaded Easy Start file doesn't appear to be a valid download file

[Paul1031]

I need to download new driver software for MacOS 10.14 to get my new Officejet 6950 printer to correctly print word & PDF documents.

I have followed the HP support website instructions to locate & download the new Easy Start app file but when I double click to open the file I get the following mesaage;

"Safari can't resume this download - The file "HP_Easy_Start.app.zip.download" doesn't appear to be a valid download file".

Has anybody seen this issue before?

I cant set up the printer using the normal Add printer function from the MacBook System preferences app. 

[senan6806]

@Paul1031

A warm welcome to HP Support Community!

Most of the HP printers uses driverless technologies such as AirPrint or IPP, which don't require additional drivers on your Mac. HP OfficeJet 6950 printer is AirPrint compatible, if the printer is connected to your home WiFi, then you may use the following steps to setup the printer with Apple AirPrint rather than using HP Easy Start.

Please ensure that the printer is up to date with its firmware and Mac is up to date with it's software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

HP Easy start will also install the HP printer essential software (HP Easy Scan and HP Utility). If you would like to use them, then you may download and install HP Easy Scan and HP Utility from the links below:

HP Easy Scan

HP Printer Utility for Mac OS X

Instruction on how to use HP Easy Scan can be found here. 

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Have a great day!