• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-20-2020 02:15 AM

HP Recommended

I need to reinstall my laserjet Pro M12W which previously worked perfectly on windows pc.

Now I have to use it on Mac os Big Sur 1.0.1. I can't find the updated driver in Big Sur.

If I use the latest driver available the installation is blocked: "This volume does not have the necessary requirements for the update".

The printer is still seen in the Mac printers panel via USB but if I launch a print the green light flashes but does not print.

I can't even connect it wirelessly because you don't understand the procedure, not having the configuration software.

Category:
5 people had the same question
1 REPLY 1

‎12-12-2020 02:44 AM

HP Recommended

try this ! 

 

https://www.youtube.com/watch?v=CVmI5uHONzA

 

Its work with my MacBook Pro with Big Sur 

How to get HP Laserjet Printer working under macOS Ventura / Monterey
How to get HP Laserjet Printer working under macOS Ventura / Monterey
youtube.com/watch?v=iB6TcLJMaak
In this video I show how to get your HP Laserjet printer working under macOS Ventura and Monterey. Driver for M11 / M12 / M12W / M13 series: https://ftp.hp.com/pub/softlib/software13/printers/lj_M12/mac/HP_LaserJet_Professional_M11-M13_Series_20160330-signed.dmg HP Printer Essentials Driver for ...
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.