Driver Unavailable for HP Pro 7740 with Windows 10

[abcDipan]

I have tried all methods: used HP Scan Doctor, Re-Installed the software many times; Still the message remains the same on my windows10, "Driver not available".

[The_Fossette]

@abcDipan,

Welcome to the HP Support Community!

Are you able to make a copy?

Meanwhile, I recommend you root uninstall the printer and then install it and check if it helps.

Here is how it is done.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

HP Customer Support - Software and Driver Downloads

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!