Driver Update doesn''t Update

[Zilcho]

HP Smart indicated a CRITICAL printer driver update was available. Downloaded that exe file, then executed it. 

Selected my printer, which highlighted that device. 

The "Update" button seemed to change to a lighter shade of grey but when I clicked on it, nothing happened. 

Guess this wasn't all THAT "critical". 

Or IS it???????

Do any of y'all wizards have some creative ideas as to HOW to get this update to UPDATE?

[RodrigoB]

Hello,

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- Exact model of your printer (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);

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