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‎08-01-2026 07:11 PM - edited ‎08-01-2026 07:12 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer

I have been following instructions on HP Support and can only print 8.5 x 11 with my new HP Windows 11 Home PC.   I can print with Windows 10 and older HP Oman.  

 

I used HP app.  I have used the OfficeJet software bundle with Easy Start.   HP App can't configure the driver.  HPE Easy Start will setp the PCL3 B-size driver.    Windows 11 adds the Microsoft driver which works for 8.5 x 11 but doesn't seem to be recommended for this printer.

 

I want to print a pdf on 10.5 x 11 paper.  I can do it with my Windows 10 PC but not Windows 11.

Category:
1 REPLY 1

‎08-02-2026 03:21 AM - edited ‎08-02-2026 03:22 AM

HP Recommended

Hi @AEWPGInjwrgsb 

You may need to install Full software drivers for your printer.

 

Please install the next Full software:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJ7740/Full_Webpack-40.16.1234_1-OJ7740_Full_Webp...

 

  • Once installed that Full software then Restart your computer.
  • Then try again to print the custom paper size.

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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