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HP Recommended
Microsoft Windows 7 (32-bit)

Hi

I am trying the use my recently purchased Deskjet 2723 printer. I was able to install the necessary drivers in Windows 10 laptop. 

Now I need to also install the drivers on an Old Desktop PC that runs a 32-bit Windows 7 Pro.

Unfortunately, the automatic driver installer or HP Support Assistant on Win7 cannot find any driver for the Printer.

Please help in providing an alternative driver for Windows 7 for the setup. 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @gk98 

Try to install with next driver:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @gk98 

Try to install with next driver:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi @FerRX 

Thanks for the solution. I found this same driver on the website after sending 1 2 hours online using the support website.

I think HP needs to work on its customer support as the Chat representative outright refused to help to provide drivers for Win7 even though the support for Win7 ends in Nov 2022.

Thanks for your effort once again.

HP Recommended

Great 😊, nice to know the driver worked !

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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