• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Deskjet F2480 All-in-One Printer
Microsoft Windows 10 (64-bit)

We're stuck with "Driver is unavailable" for this Deskjet F2480. It prints ok but we can not scan.

 

I've searched the Internet, a lot, and can't find anything. There was a setup file shared on this forum in 2021 but using it crashed the PC and it restarted into recovery mode, then rolled back the installation.

 

 

driver-deskjet-f2480.png

4 REPLIES 4
HP Recommended

Hi @jamoiholland 

Try the driver download from the next link:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi @FerRX,

Unfortunately the installation failed, see screenshots here:

Untitled.pngUntitled2.pngUntitled3.png

Untitled4.png

HP Recommended

Hi @jamoiholland ,

 

Ok, then try the steps from next video:

https://www.youtube.com/watch?v=6RpMbKM4njQ&ab_channel=MDTechVideos

 

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Sorry, the regedit, the msiexec, they all did not change anything. Same error messages 😞

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.