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‎04-15-2024 10:01 AM

HP Recommended

I am in need of a printer driver for a HP Color LaserJet CM2320nf MFP.  I went to the website on Friday afternoon (4/12/2024) and when Windows 10 is selected for a driver, the website loads and then quickly redirect to a page that says "We're sorry

HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later."  I've attempted the same thing this morning (Monday, April 15, 2024), and I am greeted by the same message.  When will I be able to access this driver?

Category:
4 REPLIES 4

‎04-16-2024 11:25 AM

HP Recommended

This issue still persists.  I'll be updating daily in hopes of being able to access this driver.

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‎04-16-2024 01:42 PM

HP Recommended

I have escalated this issue.

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‎04-16-2024 01:43 PM

HP Recommended

Thank you.

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‎04-18-2024 10:48 AM

HP Recommended

Thursday, April 18, 2024 - Still no solution to this.

 

I have tried accessing from different browsers, different ISPs, and different operating systems.  Page will automatically redirect on a Windows machine, the page will only redirect on a Linux machine when you change to operating system to Windows 10.

 

Does HP not want to provide access to the driver in hopes that people will give up and just buy a new printer?

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