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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Driver for HP Deskjet 3720 for Windows11? Not online nor via...

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01-10-2024 03:39 AM
Driver for HP Deskjet 3720 not available for Windows11? Not online nor via Smart? Try to install it today but cannot print without it 😌 Tried HP Website, Microsoft updates, .... without any luck. Is a solution on its way? Thanks.
Solved! Go to Solution.
Accepted Solutions
01-10-2024 07:48 AM
Hello JayPee2024,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Uninstall and reinstall the printer using the HP Smart app.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer . If you see it listed, right-click on it and choose " Delete" or "Remove Device .”
- Open up the run command with the " Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer drive r. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install using the HP Smart app.
Here are the steps:- click here
Please click "Accepted Solution" if you think my post solved your problem,
this will help others find the solution.
Click “Congratulations / Thumbs Up” at the bottom right to say “Thank you” for my help!
Take care of yourself and have a good day.
Regards,
01-10-2024 07:48 AM
Hello JayPee2024,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Uninstall and reinstall the printer using the HP Smart app.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer . If you see it listed, right-click on it and choose " Delete" or "Remove Device .”
- Open up the run command with the " Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer drive r. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install using the HP Smart app.
Here are the steps:- click here
Please click "Accepted Solution" if you think my post solved your problem,
this will help others find the solution.
Click “Congratulations / Thumbs Up” at the bottom right to say “Thank you” for my help!
Take care of yourself and have a good day.
Regards,
01-14-2024 02:01 AM
Hello JayPee2024,
Congratulations for your patience and success.
Please click "Accepted Solution" if you think my post solved your problem,
this will help others find the solution.
Click “Congratulations / Thumbs Up” at the bottom right to say “Thank you” for my help!
Take care of yourself and have a good day.
Regards,
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