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HP Recommended
HP Photosmart C6250 All-in-One Printer

I had to disconnect my printer from my Mac and when reinstalling it,  the Mac failed to recognize the printer.

 So I deleted the printer and wanted to add it on again. This does not work. The Mac cannot see the printer, it doesn't show anywhere in the settings. How can I solve this issue. 

HP doesn't support this printer anymore, so I also need a solution to download a driver for the printer.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@FOB3, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Printer Connectivity Issues on a Mac! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To resolve the issue of your Mac not recognizing your HP Photosmart C6250 All-in-One Printer, follow these steps:

Check Physical Connections and Power

Verify Physical Connection

  • Ensure that the printer is connected properly to your Mac via USB or network (Wi-Fi or Ethernet).
  • Verify that all cables are firmly plugged in and there are no loose connections.

Power Cycle Printer and Mac

  • Turn off your printer, unplug it from the power source for a few seconds, and then plug it back in and turn it on.
  • Restart your Mac computer.

Reset Printing System on Mac

  1. Reset the Printing System
    • Open System Preferences on your Mac.
    • Click on Printers & Scanners.
    • Right-click (or control-click) in the printer list and select Reset Printing System.
    • Confirm the reset. This will remove all printers, scanners, and faxes from the list, allowing you to start fresh.

Re-Add Printer

  1. Add Printer Again
    • Click on the + button below the printer list to add a new printer.
    • If the printer is connected via USB, it should show up automatically. If connected via network, make sure network settings are correct and the printer is reachable.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@FOB3, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Printer Connectivity Issues on a Mac! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To resolve the issue of your Mac not recognizing your HP Photosmart C6250 All-in-One Printer, follow these steps:

Check Physical Connections and Power

Verify Physical Connection

  • Ensure that the printer is connected properly to your Mac via USB or network (Wi-Fi or Ethernet).
  • Verify that all cables are firmly plugged in and there are no loose connections.

Power Cycle Printer and Mac

  • Turn off your printer, unplug it from the power source for a few seconds, and then plug it back in and turn it on.
  • Restart your Mac computer.

Reset Printing System on Mac

  1. Reset the Printing System
    • Open System Preferences on your Mac.
    • Click on Printers & Scanners.
    • Right-click (or control-click) in the printer list and select Reset Printing System.
    • Confirm the reset. This will remove all printers, scanners, and faxes from the list, allowing you to start fresh.

Re-Add Printer

  1. Add Printer Again
    • Click on the + button below the printer list to add a new printer.
    • If the printer is connected via USB, it should show up automatically. If connected via network, make sure network settings are correct and the printer is reachable.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

Thank you Zoey7886 for your reply to my problem. I followed it and my C6250 Photosmart works alright again.

HP Recommended

@FOB3, Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

 

You're awesome, and I'm honored to have been your go-to guide today! 

 

Stay fantastic, and have an amazing day ahead! 

 

Regards, 

ZOEY7886
I am an HP Employee

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