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Locked

‎01-29-2022 10:45 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Same laptop, same printer. Everything was working good until I decided to set my laptop to fabric settings. I am trying to install again the driver (HP LaserJet p1005), but no success. In printers and devices the name of the printer is written but the laptop does not recognise it as a printer ( just as an unknown device). When I try to download the driver it says that it is wanting for the PnP to finish the installation ( it never finish the installation). When I try to find the model of my printer from the drivers offered by my computer in "Add printer manually", comic enough my model does not appear! I can download any  other driver from my PC, but not the ones that I need. It says driver is not installed, file not found.The only thing I have installed after the resetting was Google Chrome.

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