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Microsoft Windows 11

Please help...

 

I don't have internet access on my computer. How do I get an installation disc for my envy printer 7855?

1 REPLY 1
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Hi @Cm147,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to install your HP ENVY Photo 7855 printer without internet access on your Windows 11 computer, you have a few options:

 

Download Drivers and Software on Another Computer: You can download the necessary drivers and software on another computer that does have internet access. Here’s how:

  • Go to the official HP Support website (support.hp.com).
  • Enter your printer model (ENVY Photo 7855) and navigate to the drivers and downloads section.
  • Download the full feature software and drivers package suitable for Windows 11.
  • Transfer the downloaded file to your computer using a USB drive or other means.

Order an Installation Disc: Unfortunately, HP typically does not provide installation discs for printers anymore.

 

Use HP Smart App (if possible): If you have a smartphone or tablet with internet access, you can download the HP Smart app from your device's app store. The HP Smart app can help you set up your printer wirelessly without needing to connect to a computer directly.

 

Refer to this document:  HP ENVY Photo 7855 All-in-One Printer User manual  


HP printer setup (HP Smart app
HP printer setup (Windows built-in driver) 

Please check the below screenshot and you can try connecting a USB  or Ethernet network port for connecting 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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