I am trying to connect the Envy 6020 printer for use wirelessly with my laptop (wired via USB strangely does work). I have tried a great number of installing / reinstalling / diagnose and fix etc but am stuck with the same problem. Under Devices and Printers the printer shows as 'driver is unavailable'. When running DIagnose and Fix in HP Smart it tells me the 'Driver Check issue not fixed'.
I have updated the printer firmware through the programme from HP website. I tried following the instructions for a 'root uninstall' on a support post which appeared to be the same issue. Still no luck
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