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‎09-01-2020 02:55 PM

HP Recommended
Product: Example:Lenovo T440 Think Pad
Operating System: Microsoft Windows 10 (64-bit)

I have been all over the community boards and tried several solutions, none have worked yet. HP Smart says my printer is connected and ready to go but under "Printers and Devices"  it says "Driver is unavailable".

1 REPLY 1

‎09-03-2020 04:17 PM

HP Recommended

@nashcr41 Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

 

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums? Could you elaborate?

Also, are you using the HP printer with the lenovo device? If yes, did you go to the HP website and attempt to download the drivers for your printer?

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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