Driver is unavailable

[DuFu712770]

Driver is unavailable

[VikramTheGreat]

Hi @DuFu712770,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I know how frustrating it feels when you’re ready to print and suddenly see “Driver is unavailable” It’s like hitting a red light when you’re almost home. Don’t worry, we’ll get your printer back on track quickly.

This error usually means the printer driver is missing, corrupted, or incompatible with your operating system. Here are the HP steps:

Step 1: Remove Old Printer Drivers

• On Windows: 
  • Go to Settings > Devices > Printers & Scanners.
  • Select your printer and click Remove Device.
  • Open Control Panel > Programs & Features and uninstall any HP printer software.
• On macOS: 
  • Go to System Settings > Printers & Scanners.
  • Select your printer and click Remove (-).

Step 2: Restart Your Computer

• Restarting clears any leftover driver files and prepares for a clean install.

Step 3: Download Latest Drivers

• Visit Official HP® Support.
• Enter your printer model and select your operating system.
• Download and install the Full Feature Software and Driver package.

Step 4: Use HP App

• HP Smart automatically installs the correct drivers and helps with setup.
• Download here: 👉 HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site

Step 5: Update Your OS

• Ensure Windows Update or macOS Software Update is current—sometimes missing updates cause driver errors.

Step 6: Check Connection

• If using a USB, try a different port.
• If using Wi-Fi, ensure the printer and computer are on the same network.

Official HP Guide:👉HP printer is offline or unavailable | HP® Support

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat