Driver not found

[Phil_25]

Hi,

I have a HP ENVY 7830. It is working with an USB cable.

But it is not working in WIFI. I have the message no driver found in Windows 10 since one day

I have installed all the softwares, un-installed and re-installed them without any success

I don't know what to do !!

[Kumar0307 · Accepted solution]

Hi @Phil_25

Welcome to the HP Support Community. I'd be happy to assist you.

Use the HP Smart app to print and scan from your Win PC and check if that helps

Click here to download and know more about the app.

Note: This works only on a wifi connection. The USB cable should be disconnected.

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

I hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Phil_25]

Hi Kumar0307,

Thanks a lot for your help.

Rgds