Driver problem. I can´t use Wifi-Direct.

[Abaddon_Dodger]

Hi, i bought the HP printer "OfficeJet 5230" and i have a "little" issue.

-Situation:

+My Wifi range is bad, so i can connect but low speed. And the USB via is a little risky for not enought space on the desk.  So i think the best way is use the WIFI-Direct technology. I followed the steps of the manual and 0 problems on the connection stage. The issue appears on the last step because Windows says "No drivers avaidable" on the printers section and i cant select that printer for print on any case.

+If i connect via WIFI, slow print but 0 problems. If i connect via USB,0 problems. The only issue is the Wifi-Direct and i dont know how fix it.

+Attempts: Restart computer. Restart the printer. Disable the Wifi-Direct printer and re-install. Search for that specific Driver. 0 Results. Any idea for fix it, please?

[senan6806]

@Abaddon_Dodger

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

It could be an issue with the printer driver installed on your computer. Download and run HP Print and Scan doctor from here. The HP Print and Scan Doctor was designed by HP to provide users with troubleshooting and problem solving features, needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.

If in case HP Print and Scan Doctor is not able to resolve the issue, use the method below to remove all existing printer driver installed on your computer:

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to HP and Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

Once the drivers are removed, use the steps available here to add a Windows Built in Printer driver. 

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!