Driver problem with HP Officejet Pro K8600 DN and Windows 10

[PhB_054]

As well the drivers included in Windows 10 as the drivers dilivered by HP give me the same problem:

- At any print job the printer prints only 1 page...

- After printing 1 page, the printer stops and the print job stays blocked in the printer spooler...

- Only after some minutes there comes an print job error from the OS, after wich I can clear the print job and after wich I have to reïnitiate the printer to get again the first page of a print job out of the printer.

[Rainbow23 · Accepted solution]

@PhB_054,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print more than one page at a time from your HP Officejet Pro K8600 Printer.

This issue could occur if the drivers are not installed properly.

Let's go through a few steps to troubleshoot this issue.

And here's the step by step guide for you in the links to uninstall and reinstall the drivers:

Step 1: Uninstall the Drivers:

Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)

Also, please follow the steps provided below to completely remove the printer software from printer properties.

Steps to remove printer driver files from Print Server Properties:

1. Open the Print Server Properties dialog window by doing one of the following:
   • Click the Start menu and in the search field type 'printui /s /t2' (without the quotes), and then press Enter or click it in the search list.
   • Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' (without the quotes), and then press Enter or click OK.
   • From the Start menu or the Start screen:
   • Open Devices and Printers.
   • Select any printer and then click "Print server properties" at the top of the window.
   • Click on the Drivers tab.
2. Select the printer driver you wish to uninstall.
3. Click the Remove button.
4. Select "Remove driver and driver package" and click OK.

Step 2: Download and install the Drivers from the link: Full Feature Software and Driver

Let me know how this works.
 

You have a good day ahead.

[PhB_054]

Everything woks fine now ! Thanks for the help !

PhB_054

[Rainbow23]

@PhB_054,

You are welcome.

I am happy to know that the issue has resolved.

I also appreciate your time and patience.

Feel free to ask your queries in future as this forum has some of the best people in the world available and ready to help.

It was a pleasure assisting you. You have a good day ahead.