Driver unavailable, general error message, unable to connect normally HP 9010 series

[theNewt]

" Driver is unavailable" is the error message I get. I've connected the printer to my computer via ether net and/or connected the printer via the key provided on the printer screen yet I am unable to print receiving a general "error" message when I do.

I've connected this same printer effortlessly to my previous computer.

[sandytechy20]

@theNewt

Welcome to the HP support community.

I understand that you are getting driver unavailable error, I am glad to assist you.

This looks like a driver issue, uninstall and reinstall the printer driver to fix the issue.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Click here to download.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.