Driver unavailable" - HP Deskjet 2130

[Roch21]

Hello;

My HP Deskjet 2130 printer is listed as "Driver is unavailable" in my sittings, so I can't print.

I have already uninstalled and reinstalled everything, but the problem remains.

Please help me to unblock this situation,

[Dragon-Fur]

@Roch21 

Welcome to the HP Community Forum.

Perhaps there are pieces of the software lurking (hiding) after a previous installation attempt.

Try / Consider...

On the hardware side,

Hardware - Prep and (Re)Check

If the reason you are reloading the software is because the printer is simply not connecting with the USB printer cable, consider replacing the cable.  Yes, a bad cable is different from "driver not available" during software installation.

Make sure that just before you do reload the printer software that the USB printer cable between the printer and the computer is disconnected. 

Make sure the printer power is connected to a standard, known-to-be-good electrical outlet.

What?  If plugging the printer into a wall outlet is not possible because your power is unstable and prone to outages - AND because of those issues, you are using a Surge protector, make sure the surge protector is in good working order and is not too puny for the job.  Printer can draw more power during certain operations.

Reference:  Printer Specifications for HP DeskJet 1110, 2130 Printers

Next...

=========================

Printer - Full Feature Software - Install

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

What if?

If you are having trouble installing the software, for example, everything goes along and suddenly you see "Driver Unavailable" or similar, 

(then)

Add the steps in the Check and Remove Section when uninstalling the printer software.

Check_and_Remove_Section_4

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP DeskJet 2130 series Print and Scan Driver and Accessories 

Installation

• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

====================================

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 2130 All-in-One Printer series 

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