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1 REPLY 1
10-18-2026 07:30 AM - edited 10-18-2026 07:33 AM
You probably already have the latest driver since it is dated Nov 2021
First install the full feature software
get that universal scan tool but also get "HP App" if you do not have it yet.
After installing the full feature driver package, click the windows key and select all apps and find HP.
Look for HP Scan.
If HP scan is not present then use the new HP App or get the Universal HP Scan tool If you want to do optical character recognition then:
Spoiler
With the HP App or that universal scanner, you may be able to do Optical Character Recognition (OCR) as described below:



To put HP Scan or the HP App on on the desktop as an icon
Spoiler
For Windows 10, click Start. For Windows 11, click Start and click All apps. This will show (see above) a list of all apps you have installed in Windows. Find the target app from the list, drag and pull the app from the Start menu to the desktop. This will create a desktop shortcut for the app installed from Microsoft Store.
The following video is an example of how to put an app on the desktop.
This is a video for the support assistant desktop icon here
You can do this for any App. You can drag and drop it to the windows task bar, not just the desktop.
The following video is an example of how to put an app on the desktop.
This is a video for the support assistant desktop icon here
You can do this for any App. You can drag and drop it to the windows task bar, not just the desktop.
Please let me know what you find out.
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