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HP Recommended
HP OfficeJet Pro 8720 All-in-One Printer

I have a 9 year old printer. Can I update the scan software and printer drivers?

1 REPLY 1
HP Recommended

You probably already have the latest driver since it is dated Nov 2021

 

 

First install the full feature software

get that universal scan tool but also get "HP App" if you do not  have it yet.

After installing the full feature driver package, click the windows key and select all apps and find HP.

Look for HP Scan.

BeemerBiker_0-1792330240952.png

 



BeemerBiker_1-1792330240855.png

 



If HP scan is not present then use the new HP App or get the Universal HP Scan tool If you want to do optical character recognition then:

Spoiler
With the HP App or that universal scanner, you may be able to do Optical Character Recognition (OCR) as described below:
BeemerBiker_2-1792330241069.png

 

BeemerBiker_3-1792330241060.png

 

BeemerBiker_4-1792330240964.png

 



To put HP Scan or the HP App on on the desktop as an icon

Spoiler
For Windows 10, click Start. For Windows 11, click Start and click All apps. This will show (see above) a list of all apps you have installed in Windows. Find the target app from the list, drag and pull the app from the Start menu to the desktop. This will create a desktop shortcut for the app installed from Microsoft Store.
The following video is an example of how to put an app on the desktop.
This is a video for the support assistant desktop icon here
You can do this for any App. You can drag and drop it to the windows task bar, not just the desktop.



Please let me know what you find out.


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