-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Drivers for deskjet 5150

Create an account on the HP Community to personalize your profile and ask a question
02-02-2021 10:43 AM
I'm hoping I can find a way to use my old printer. I tried loading the software from CD, but the installation failed. I tried loading from Windows; it brings up the printer, but says Driver is unavailable. When I tried to manually install from Windows, under Choose a Printer from the List, HP was not listed. I tried HP Smart, but it couldn't find my printer.
I think I'm SOL. Any thoughts?
02-02-2021 12:42 PM
==============================================================
Welcome to the HP Community.
Reminder to those reading:
Do NOT respond to individuals who post phone numbers or email addresses.
These might be scammers trying to steal your information / money.
HP does not post phone numbers or email in Community messages.
==============================================================
Try / Consider
In the "Add a Printer" procedure,
Click the Windows Update box to refresh the list.
Look for the "Series" and not necessarily the individual printer model.
For example, look for Deskjet 5100
Add a Printer – The Printer I want isn’t listed
HP Document: HP Printers - Installing and Using the Windows Built-in Print Driver
Settings > Devices > Printers & Scanners
IF checked, remove check from "Let Windows manage my default printer"
Use Add-a-Printer to add the printer and windows drivers for the device.
Control Panel > icon view > Devices and Printers > Add a Printer (top ribbon)
Click The printer that I want isn’t listed
Click Add a Local or Network Printer with manual settings
Click Next
Choose Printer Port
- Select Use an existing port
- Select first LPT port in list or for USB select (if available in list) USB port
Install the Printer
- Left column: HP
- Right column: Scroll, search, select (click) printer series
If Printer is not found in list:
- Click Windows Updates
- Wait several minutes for list to update
- Left column: HP
- Right column: Scroll, search, select printer series
NOTE: Look for series and not individual models. Not sure? slowly scan through the right column list.
(Repeat if Necessary) Choose Printer Port
- Select Use an existing port
- Select first LPT port in list or for USB select (if available in list) USB port
Click Yes to “…allow this app to make changes to your device” (UAC)
Optional: Type a printer Name or use the default
Next > Wait for printer software to install …
Next >
Click Share this printer so that others on your network can find and use it
Optional: Fill in information for printer location and a comment
Optional: Click Set as the default printer
Optional: Click to Print a test page > Finish
===================================================================
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Deskjet 5150 Color Inkjet Printer
or
Enter the type and name of your HP device
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"