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‎06-01-2023 04:06 AM

HP Recommended
Product: HP LaserJet 1020 Printer

I have a laser printer produced in october 2005 which I want to use together with my MacBook Air (MAC OS Sur).  When connecting, a message tells me I need a driver for the Laser jet. Searching HP for a driver, I am told that drivers to my AirBook is  no longer supported.

Is it possible to get around thgis obstacle? Would installing another internet program help? Or whatever?

 

Regards, Dag Feldborg

Category:
2 people had the same question
1 REPLY 1

‎06-03-2023 12:03 PM

HP Recommended

Hi @SELJORD,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP LaserJet 1020 Printer. Not to worry I will help you to get a resolution to resolve the issue.

Let's try resetting the printer and check once

 

1) Take out the cartridges.  

2) Unplug the power cord from the printer & wall.  

3) Wait for 30 seconds.   

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.  

5) Insert the cartridges back into the printer.

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.
  • click here and follow the troubleshooting link 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!SELJORD


A_Gayathri
HP Support Community Administrator.
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