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‎03-30-2022 10:08 AM - last edited on ‎03-31-2022 05:34 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi all, I have recently purchased a Deskjet 3700 series and have been unable to print from my desktop, also an HP product. I can print from my phone and print an internal test page so I know the machine is in working order. I have installed the HP Smart app and I am going around in circles. My device manager and my printer settings window show the driver is unavailable and I cannot for the life of me find one to install. I'm always shown toward the HP Smart app. which tells me there is a problem but not how to fix it.

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-31-2022 03:59 AM

HP Recommended

Hi @mjmunro 

/././././././././././././././.

Try the driver install with the next software:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-3700-all-in-one-printer-series...

 

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎03-31-2022 03:59 AM

HP Recommended

Hi @mjmunro 

/././././././././././././././.

Try the driver install with the next software:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-3700-all-in-one-printer-series...

 

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
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‎04-21-2022 12:14 PM

HP Recommended

Thank you @FerRX
Apologies for the delay in response to you, but this appears to have resolved my issue. 

Many thanks for the link.

1 person found this reply helpful
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‎04-21-2022 03:04 PM

HP Recommended

Great 😊, nice to know you have resolved !

Happy printing !

Best regards, 

ferRX.

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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